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Terms and Conditions

These Terms and Conditions govern access to and use of the UI Solve Website.

  • EntitySoftness Molecule Unipessoal, Lda.VAT number 514724315, owner of the UI Solve brand
  • Questions about these termsContact formPortuguese law, courts of Lisbon
  • Last updated13 October 2026The version in force is the one published on this page
On this page
  1. General conditions
  2. Intellectual property
  3. Accuracy, integrity and timeliness of information
  4. Changes to the Website and services
  5. Products or services
  6. Optional tools
  7. Third-party links
  8. Comments, feedback and other contributions
  9. Personal information
  10. Errors, inaccuracies and omissions
  11. Prohibited uses
  12. Disclaimer of warranties and limitation of liability
  13. Indemnification
  14. Severability
  15. Suspension of access
  16. Entire agreement
  17. Governing law and jurisdiction
  18. Changes to these Terms and Conditions
  19. Contact
  20. Complaints

This Website is managed by UI Solve, a registered trademark of Softness Molecule Unipessoal, Lda., VAT number 514724315. UI Solve offers this Website, including all information, tools and services available on it, to you, the user, subject to your acceptance of these Terms and Conditions, as well as other policies published on the Website.

Please read them carefully before accessing or using the Website. By accessing and using the Website, you declare that you have read, understood and accepted these Terms and Conditions. These Terms and Conditions apply to all users of the Website. If you do not agree with these Terms, you should refrain from using the Website.

You can review the latest version of the Terms at any time. UI Solve may update these Terms, and the version in force will be the one published on the Website, with an indication of the respective update date. Your continued use of or access to the Website following the publication of any changes constitutes acceptance of those changes.

General conditions

UI Solve reserves the right to refuse, limit or suspend access to the Website and/or the provision of services when there is evidence of illegal, abusive or fraudulent use, or use that violates these Terms, as well as for technical, security or maintenance reasons.

The reproduction, duplication, copying, distribution, transmission, commercialisation or any form of exploitation, in whole or in part, of the Website, the Service, its access or use, as well as any contacts made available on it, is prohibited without the prior, express and written authorisation of UI Solve.

Titles and headings are used for organisational purposes only and do not affect the interpretation of these Terms.

Intellectual property

All content on the Website, including text, images, graphics, logos, the UI Solve brand, the design and the layout of the pages, belongs to Softness Molecule Unipessoal, Lda. and is protected by applicable intellectual property law.

Use of the Website does not grant the user any rights over this content. Any reproduction, adaptation or use, in whole or in part, requires the prior, express and written authorisation of Softness Molecule Unipessoal, Lda.

Accuracy, integrity and timeliness of information

UI Solve strives to ensure the quality of the information provided, but cannot guarantee that it is always complete, up to date or error-free.

The content provided is for informational purposes only and should not be used as the sole basis for decision-making without first consulting additional, more accurate, complete or up-to-date sources of information. Any reliance on the information contained on the Website is the sole responsibility of the user.

UI Solve reserves the right to change, update or remove content from the Website at any time without prior notice. Use of the Website implies that the user assumes responsibility for periodically consulting the applicable terms and conditions and checking for any changes to them.

Changes to the Website and services

UI Solve may, at any time, update, change or discontinue features, content or areas of the Website for technical, operational or service improvement reasons, seeking, whenever reasonable, to minimise impacts on the user. UI Solve does not guarantee the continuous availability of the Website.

Products or services

Certain services may be available exclusively online through the Website. The information about services provided on the Website is for informational purposes only and does not constitute a contractual offer. The provision of services by UI Solve is subject to evaluation of the request and, where applicable, a written proposal and acceptance.

UI Solve’s services are intended exclusively for businesses and for individuals with a registered business activity, including sole traders and self-employed professionals, and are contracted in the course of that activity. UI Solve does not provide services to consumers.

Optional tools

The Website may include access to third-party tools, integrations or content that UI Solve neither monitors nor controls. UI Solve is not responsible for the operation, availability, security or policies of these third parties. Your use of these tools is subject to the terms and policies of their respective providers.

Third-party links

Certain content, products and services available via the Website may include materials from third parties.

The Website may contain links to third-party websites. UI Solve does not control and is not responsible for the content, services, policies or practices of these third parties. The provision of links does not imply any approval, recommendation or endorsement.

Comments, feedback and other contributions

Any information, suggestions or feedback sent by the user may be used by UI Solve for the purpose of improving its services, without any obligation of confidentiality, unless agreed in writing between the parties.

Personal information

The processing of personal data is governed by our Privacy Policy.

Errors, inaccuracies and omissions

UI Solve may correct, update or change the content of the Website whenever it deems necessary, including to correct errors, inaccuracies or omissions.

Prohibited uses

The use of the Website for illegal purposes or purposes contrary to applicable Portuguese and European legislation is prohibited, including:

  • infringement of intellectual property rights;
  • introduction or dissemination of malware;
  • unauthorised collection of personal data;
  • acts of fraud, phishing or spam;
  • attempting to interfere with the security mechanisms or functioning of the Website;
  • any acts that may harm UI Solve or third parties.

UI Solve may take appropriate measures, including suspension of access, in the event of a violation.

Disclaimer of warranties and limitation of liability

UI Solve does not warrant that the Website will operate in an uninterrupted, secure or error-free manner.

To the extent permitted by law, UI Solve shall not be liable for any indirect damages, lost profits or lost opportunities resulting from the use of the Website.

This limitation does not apply in cases of wilful misconduct or gross negligence, nor in situations where the exclusion or limitation of liability is legally inadmissible.

Indemnification

The user is liable for any damages caused to UI Solve or third parties arising from unlawful use of the Website or violation of these Terms, under the general terms of law.

Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of the remaining provisions.

Suspension of access

UI Solve may suspend or limit access to the Website whenever necessary for security, maintenance, abuse prevention, or in the event of a breach of these Terms.

Entire agreement

Non-waiver
Any omission or delay in exercising any right or power provided for in these Terms does not constitute a waiver of that right, nor does it prevent its subsequent exercise.
Entire agreement
These Terms, as well as any policies or operating rules published on the Website, constitute the entire agreement between UI Solve and the user regarding the use of the Website, superseding any prior understandings, communications or agreements, whether verbal or written, relating to the same subject matter.
Interpretation
The possible invalidity, nullity or ineffectiveness of any provision of these Terms shall not affect the validity of the remaining provisions. These clauses shall be interpreted in accordance with applicable law and the general principles of Portuguese law, and any ambiguity shall not be interpreted unfavourably to the party that drafted them.

Governing law and jurisdiction

These Terms and Conditions, and any separate agreements we may enter into, are governed by Portuguese law.

The courts of the district of Lisbon shall have jurisdiction to settle any dispute arising from the interpretation or application of these Terms, to the exclusion of any other.

Changes to these Terms and Conditions

UI Solve may update these Terms at any time, effective from the date of publication on the Website. It is your responsibility to check the Website periodically for changes.

Contact

Questions about these Terms and Conditions should be sent via our contact form.

Complaints

In accordance with Decree-Law No. 156/2005 of 15 September, as amended by Decree-Law No. 74/2017 of 21 June, UI Solve has an electronic complaints book.

These Terms and Conditions were last updated on 13 October 2026.

© 2026 UI Solve. All rights reserved.
Privacy PolicyTerms and ConditionsComplaints Book
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Technical storage or access that is used exclusively for statistical purposes. O armazenamento técnico ou acesso que é usado exclusivamente para fins estatísticos anónimos. Sem uma intimação, conformidade voluntária por parte do seu Fornecedor de Serviços de Internet ou registos adicionais de terceiros, as informações armazenadas ou recuperadas apenas para esse fim geralmente não podem ser usadas para identificá-lo.
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